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FAQ

  • Where are your books made and what makes them sustainable?
    Our hardcover books are printed in Michigan and bound in Indiana on paper that contain 10% post consumer waste and carries the FSC (Forest Stewardship Council) and SFI (Sustainable Forestry Initiative certifications.
  • How quickly will I receive my new book?
    It totally depends on availability, current shipping speeds and where you reside. As soon as your order goes through, we'll contact you with a clearer picture of your delivery date. For immediate assistance, please email adventuresoffox@gmail.com.
  • Registered Trademark and Copyright Information
    Adventures of Fox™ is officially trademarked with the United States Patent and Trademark Office and cannot be used by any other business in any capacity with children's books, book series or affiliated products. The 'Hi, I'm Fox!' picture book in full (text, illustrations and design) is officially registered with the United States Copyright Office and on public record through the United States Congress. Registration Number / Date: TXu002311895 / 2022-04-06
  • What is your privacy policy?
    What type of information do you collect? We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. How do you collect information? When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only. Why do you collect such information? We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations. How do you store, use, share and disclose your site visitors' information? Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. How do you communicate with your site visitors? We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. What cookies are on adventuresoffox.com? If you're feeling uncomfy, you can check which cookies are used by each business solution, third-party app or third-party integration using Chrome's built-in cookie view. While in incognito mode, click the Secure icon next to the URL bar and then select Cookies. Tip:Make sure you're viewing your site in incognito mode so that your browser doesn't detect irrelevant cookies. Please check out this link for further information on what cookies Wix.com will incoporate into the building of its websites – they are all for the functioning of the site with the exception of third party apps: https://support.wix.com/en/article/cookies-and-your-wix-site This is also a great site to learn more about cookies: https://allaboutcookies.org/ How can I withdraw my consent? If you don’t want us to process your data anymore, please contact us at adventuresoffox@gmail.com or message us directly via our chat on the website.
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